Privacy Policy

Effective Date: 01.01.2025

At Forklift Shoppe, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines the types of information we collect from users, how we use it, and how we protect it. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect personal data in various ways when you use our services. This includes:

a. Personal Identification Information:

When you register or create an account, we may collect personal details such as:

• Name
• Email address
• Phone number
• Address (optional, based on your services)
• Payment information (if applicable)
• IP address

b. Non-Personal Identification Information:

We may collect non-personal information, such as:

• Browser type
• Device type
• Operating system
• Referring website URLs
• Pages visited on our site
• Time spent on our site

c. Cookies and Tracking Technologies:

We use cookies and similar technologies to enhance your experience. Cookies help us remember your preferences and improve site performance. You can adjust your browser settings to block cookies, but this may affect the functionality of some parts of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services, including classified listings, user profiles, and transactions
• To communicate with you, including responding to inquiries, sending notifications, and sending marketing emails (with your consent)
• To analyse usage patterns and improve our website and services
• To ensure compliance with legal obligations and resolve disputes
• To protect the security and integrity of our website

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following:

• Service Providers: Third-party companies that assist us in operating our website, conducting business, or servicing you (e.g., payment processors, cloud storage providers). These service providers have access to your personal information only to perform tasks on our behalf.
• Legal Compliance: If required by law, we may disclose your information in response to legal requests or when we believe disclosure is necessary to protect our rights, enforce our agreements, or comply with a legal process.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred.

4. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Once this data is no longer needed, we will take reasonable steps to securely dispose of or anonymize it.

6. Your Rights and Choices

As a user, you have the following rights regarding your personal data:

• Access: You can request access to the personal data we hold about you.
• Correction: You can update or correct your personal information if it is inaccurate.
• Deletion: You can request that we delete your personal information (subject to certain conditions).
• Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe link in the email or contacting us directly.

To exercise your rights, please contact us at Support@Forkliftshoppe.com.

7. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child without proper consent, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

• Email: Support@Forkliftshoppe.com